Empire Lounge
Shisha lounge in Bradford
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About
Empire Lounge is a budget-friendly shisha lounge in Bradford offering cafe-style service, food, and late-night hours with bookable tables. Recent visitor feedback highlights significant operational issues, including slow service and unclean tables. Customers report being refused single-shisha orders for groups of five and forced to buy additional food or shishas. Additional complaints cite a one-hour wait for drinks and staff confusion regarding shisha flavors, such as serving raspberry instead of the ordered apple.
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What visitors say about Empire Lounge
Customers consistently report poor service with slow and inattentive staff. Unreasonable policies prevent single shisha orders, and the owner shows no flexibility. Shisha preparation is faulty with incorrect flavors served. Cleanliness is lacking with sticky tables. Overall experience is described as disappointing and a waste of money.
“The service was slow and inattentive, and it felt like staff were more interested in chatting with each oth…”
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