Rolê Bar
Narguile lounge in Sudoeste/Octagonal
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About
Rolê Bar is a narguile lounge in Sudoeste/Octagonal, Brazil, rated 3.6 out of 5 from 119 reviews. It offers late-night service and barbecue. Reviewers describe a complex ordering system involving separate stations for tokens, hookahs, drinks, and food. Visitors report significant service delays, unattended tables, and staff confusion. Some note that payment verification issues have arisen, with customers receiving WhatsApp messages despite having paid their bills.
What's on offer
Location
What visitors say about Rolê Bar
Visitors consistently report terrible service and poor staff attention. The bar has a confusing layout requiring customers to move between multiple stations for different items. Filthy conditions and long wait times are common complaints. Staff are described as unresponsive and inadequate. Despite a good concept, the execution fails to meet basic standards of hospitality and customer care.
“They don't like making money. I went for the first time and had a horrible experience.”
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