Hezerta
Narguile lounge in Sudoeste/Octagonal
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About
Hezerta is a narguile lounge located in Sudoeste/Octagonal, Brazil, offering food, drinks, outdoor seating, delivery, and wheelchair accessibility. The establishment has a moderate price point and maintains a late night operation. Customers have reported issues with food accuracy, receiving dishes different from advertised images and descriptions, and problems with service quality including missing items and hygiene concerns in the women's restroom.
What's on offer
Location
What visitors say about Hezerta
Customers consistently report food quality issues including missing meat, incorrect dishes, raw or undercooked food, and missing side dishes. Service problems are frequent with poor customer support and unhelpful staff responses. Advertising is criticized for being misleading. Hygiene concerns include dirty restrooms. Overall service quality is described as mediocre with inconsistent menu availability.
“I ordered a steak and onions meal and, to my surprise, it came without meat.”
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