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Shisha Venues

Hezerta

Narguile lounge in Sudoeste/Octagonal

★ 3.6 (359 reviews)££

Typical spend on Google: R$20–120 per person

About

Hezerta is a narguile lounge located in Sudoeste/Octagonal, Brazil, offering food, drinks, outdoor seating, delivery, and wheelchair accessibility. The establishment has a moderate price point and maintains a late night operation. Customers have reported issues with food accuracy, receiving dishes different from advertised images and descriptions, and problems with service quality including missing items and hygiene concerns in the women's restroom.

What's on offer

Food servedOpen lateOutdoor seatingDeliveryWheelchair accessAlcohol / cocktailsParking

Location

Guides: What is shisha · Flavours · Etiquette

What visitors say about Hezerta

food quality issuescustomer service problemsunrealistic advertisingmissing itemspoor hygienemediocre service

Customers consistently report food quality issues including missing meat, incorrect dishes, raw or undercooked food, and missing side dishes. Service problems are frequent with poor customer support and unhelpful staff responses. Advertising is criticized for being misleading. Hygiene concerns include dirty restrooms. Overall service quality is described as mediocre with inconsistent menu availability.

Summary of recurring themes across Google reviews. Read the latest on Google, or add your own below.

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