Sultan Palace

Mana G★

REG RED FLAG . The worst experience of my life when i went with 5 friend to watch the WORLD CUP MATCH 2026 ! This is how I was personally treated : - I paid for food and drink - I received nothing - I begged for water - It never arrived -The Tv Screen - Volume switched off !!! -Half- Time- They locked us in and said you can smoke inside! we needed fresh air, shisha smoke everywhere ! people were absoultly fabbergassed ! They saw the pressure and quickly opened the frnt doors! I could honestly list another 10 issues... but please i wouldnt want this experinece for anyone . Dont bother, its scam

haloui belkacem★

I was really disappointed with the service and overall experience here. We paid the £20 minimum charge, then tried to order food and drinks. Our food took 1 hour and 30 minutes to arrive, and when it finally came, it was completely wrong — we got something totally different from what we’d ordered. We also tried to order drinks, but the staff refused to take our order for no clear reason at all. The whole place feels very poorly run; I’d strongly recommend avoiding it.

hadss★★★★★

Sultan Palace has the best customer service, they are very quick to order and have amazing food. The staff are great and I would recommend coming back for the vibes and food!! 100/10

Abdul Qadir Kamdar★★★★★

Sultan Palace is my go-to spot whenever I crave a quality shisha experience. The ambiance is warm and inviting, with comfortable seating and a relaxed atmosphere that makes it perfect for unwinding with friends. The staff are consistently friendly and attentive, ensuring that every visit is enjoyable. One of the standout features is their shisha pricing starting at just £10 for Al Fakher, which I find to be a great value. The flavors are rich and satisfying, and the quality is top-notch. Whether you’re a regular or a first-time visitor, Sultan Palace offers a welcoming environment and excellen