Smoke & Ice Shisha Lounge
Shisha lounge in London
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About
Smoke & Ice Shisha Lounge is located in London, United Kingdom, holding a 4.3 out of 5 rating from 40 reviews. Visitors highlight the availability of bubble tea, described as creamy, sweet, and refreshing with chewy tapioca pearls, alongside hookah soft drinks. The venue accommodates birthday parties and other celebrations. However, reviews note inconsistent experiences, citing issues with cleanliness and rude customer service. Patrons also report that the sheesha can be harsh, with a policy limiting customers to two pipes per session unless an additional £10 fee is paid.
What's on offer
Location
What visitors say about Smoke & Ice Shisha Lounge
Reviews present conflicting experiences. One customer praised the bubble tea's creamy and sweet flavor. Another noted the venue is suitable for birthday celebrations with good ambience, though food is unavailable. Conversely, negative feedback cited a dirty store and rude staff. Additional complaints highlighted harsh sheesha quality and restrictive serving sizes that incur extra costs.
“The store was not clean, and the customer service was quite rude.”
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