Berwick Manor lounge
Shisha lounge in Hornchurch
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About
Berwick Manor Lounge is a shisha venue in Hornchurch, United Kingdom, holding a 3.5 out of 5 rating from 163 reviews. The establishment serves food and features African music and interior design. Reviewers note the ambiance is superb, with owners described as welcoming and attentive. However, feedback highlights significant operational issues, including slow food service, order confusion, and undercooked chicken. Critics also cite poor presentation and high prices for platters.
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Location
What visitors say about Berwick Manor lounge
Visitors consistently comment on the appealing ambiance and interior design, with some noting the African music background. Multiple reviewers mention significant delays in food service, with confusion among staff about orders. Food quality receives mixed feedback, with praise for recommendations and taste but criticism over undercooked chicken and poor value for money. Service quality varies, with some reviewers praising staff attentiveness while others criticize service issues. The venue's appearance is generally well-received, though several reviewers express disappointment with the overall dining experience.
“The lady who took our orders was quite nice and she made excellent recommendations.”
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