Caffe Penthouse
Nargile lounge in Ilidža
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About
Caffe Penthouse is a nargile lounge located in Ilidža, Bosnia & Herzegovina, with a rating of 4.6 out of 5 from 908 reviews. The establishment offers late night hours and wheelchair accessibility. Visitors note that service quality varies significantly, with some customers experiencing long waits for basic items like sparkling water and hookah ember replacement. While the venue features separate smoking areas for cigarettes and hookah, smoking is reportedly allowed inside despite no-smoking signage. Despite service issues, some patrons praise Scerif as a welcoming staff member who enhances the overall experience.
What's on offer
Location
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What visitors say about Caffe Penthouse
Reviewers report significant issues with service speed and staff attitude, citing long waits for drinks and ember changes, with one instance of incorrect billing. Menu items were often unavailable. Staff behavior was described as reluctant or unhelpful by negative reviewers. Conversely, one customer praised a specific employee for being welcoming and smiling. Complaints also included enforcement of smoking rules and limited menu stock.
“Terrible service”
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