ROTANA
Shisha lounge in Lokeren
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About
ROTANA is a shisha lounge in Lokeren, Belgium, featuring a cafe and outdoor seating. Visitors note super affordable shisha prices and quality, alongside limited food options like toasted sandwiches and chips. The venue offers a quiet atmosphere suitable for watching matches with friends. However, reviews highlight significant issues with customer service, including rude staff, pressure to order unwanted items, and disputes over shisha quantities.
What's on offer
Location
What visitors say about ROTANA
Visitors consistently mention the shisha is affordable and of good quality. The price point is highlighted positively. However, customer service is frequently criticized as poor, with complaints about unfriendly staff, incorrect orders, and poor management. Some reviewers note limited food options. Overall experience varies significantly based on service interactions.
“Very bad customer service, made us order things we didn’t want.”
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Reviews
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