Arena Lounge
Shisha lounge in Künzelsau
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About
Arena Lounge is a shisha lounge in Künzelsau, Germany, rated 4.0 out of 5 from 65 reviews. It offers late-night service, food, and wheelchair accessibility. Reviewers describe the interior furnishings as decent and praise the hookahs, drinks, and food. However, feedback is mixed regarding service, with some guests citing unprofessional staff behavior and others noting friendly service. The outdoor area is situated directly on a busy road, which visitors find inconvenient.
What's on offer
Location
What visitors say about Arena Lounge
Customers consistently report unprofessional service and poor staff behavior, with multiple reviews mentioning servers being distracted or rude. Some visitors were even kicked out for not purchasing drinks initially. The outdoor seating is criticized for being on a busy road. However, the hookahs, drinks, and food receive praise for being top-notch, and some customers describe the service as friendly. Overall, the negative experiences with staff outweigh the positive comments about the offerings.
“Instead of serving guests, the server is sitting on her phone or watching TV. Absolutely unprofessional.”
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