Smoky Terrace
Shisha lounge in Hamburg
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About
Smoky Terrace is a shisha lounge in Hamburg, Germany, featuring outdoor seating that can be booked in advance. The venue holds a 3.3 out of 5 rating based on 155 reviews. Visitors note issues with staff rudeness and management of reservations, with reports of guests being turned away despite confirmed bookings. Some patrons mention being moved between tables and glare from floor lighting near the outdoor area. Conversely, a few reviewers describe the location as decent and tranquil.
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Location
What visitors say about Smoky Terrace
Visitors consistently report rude staff and poor service quality. Multiple complaints about reservation failures and lack of staff awareness. Some mention waiting times and burnt shisha taste. Table repositioning occurs frequently. Lighting issues noted. Overall experience varies from ruined celebrations to peaceful retreats.
“The staff are very rude. We have waited for our shisha for almost 30 min and then it tasted like something…”
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